Privacy policy

twodot9 stages real estate listing photos. This page explains what we collect, why, and what you can ask us to do with it. In short: we only use your information to run your account and stage your photos. We don't sell it.

What we collect

• Your account: your email address, and your name if you sign in with Google.
• Your photos and notes: the photos you upload, the room and style you pick, your notes, and the staged photos we make.
• Payments: handled by Stripe. We see what you bought and whether it was paid. We never see or store your full card number.
• Waitlist: if you join it, your email address.
• Basic logs: our servers keep short-lived technical logs (like the time of a request) to keep the site secure and working.

How we use it

• To sign you in, stage and check your photos, deliver them, and handle redos and refunds.
• To email you about your orders (for example, “your photos are ready”) and, if you joined the waitlist, about our launch.
• To improve our staging quality. A person on our team may look at your photos to check and fix results. We never publish your photos, share them with other customers, or use them in our marketing without your permission.

Who else handles it

We use a few trusted services to run twodot9: Supabase (accounts, database and photo storage), Stripe (payments), Resend (email), Cloudflare (website security) and Google (only if you choose “Sign in with Google”). Each only gets what it needs to do its job. We don't sell or rent your information, and we don't use advertising trackers.

Cookies

We use cookies only to keep you signed in and to remember a few settings. No ad or tracking cookies.

How long we keep things

We keep your account while it's open. We may delete original and staged photos 90 days after an order is delivered, so please download your zip. Payment records are kept as long as tax law requires.

Your choices

You can ask us to show you, correct or delete your information, or to close your account, by emailing [email protected]. If you live in California or another place with privacy laws, you have these rights and we will honor them. We will never treat you differently for asking.

Security

Your photos are stored privately. They can only be opened with short-lived links made for you or our staff. Sign-in uses one-time email codes or Google, so there's no password for anyone to steal.

Children

twodot9 is for real estate professionals and isn't meant for anyone under 18.

Changes

If we change this policy, we'll update the date above. Big changes will be emailed to customers.